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Home - Finishing School
"Finishing School" from ITSource is a complete Personality Development program that makes you an ideal
professional in the industry you are working in.
Following are various modules & contents covered in this workshop:
Module 1 – Workshop Introduction
Overview of the program
Workshop Expectation Management
What is Communication & Personality Development?
Why should we do Communication & Personality Development?
How to assess Communication effectiveness?
What is Goal setting
Benefits of Goal setting
How to set Goals
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Module 2 - Communicating in English
Introduction to grammar
Understanding Parts of Speech
Understanding usage of Nouns and Pronouns
Usage of Verb and Adjectives in spoken English
Usage of Adverb and Articles
Prepositions in spoken English
Subject – Verb Agreement
Free Speech
Understand Tenses
Verb: Voice
Conjunction
Idioms in Business
Confusing Words in English Language
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Module 3 – Grooming & External Appearance Management
Basics of Grooming
Carrying yourself
Best practices on Grooming
Power Dressing
Dressing up for Interview
How to greet your interview panel
Handshake & Posture
Facial Expressions
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Module 4 – Interpersonal Communication
Importance of Perception Management
Handling Moments of Truth
Introduction to Interpersonal Communication
The Communication Process
Types Of Communication
Methods of Communication
Choice of Medium
5 C’s of Business Communication
Handling Complaints &Problems
Listening
Feedback Management
Importance Of Feedback
Giving effective Feedback
How to Disagree
Accepting Feedback
Feedback- Best practices
Tips on effective interpersonal Communication
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Module 5 – Personality Development
SWOT Analysis
Understanding Personality types
Interpersonal Skills & Personality
Attitude & Personality
Having the right Attitude
Ways to ensure positive attitude
Challenges in Maintaining the positive attitude
Self Changes as an armor to guard against challenges
How to improve your attitude
What is Stress?
Why do people get stressed?
Why focus on Stress Management?
Mechanisms for Reducing Stress
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Module 6 – Handling Interviews
Preparation: Researching the Company, Creating Professional Resume
Handling Interviews: Making a Good Initial Impression, Most Likely Questions, Most Appreciated Answers.
Polishing your Image: P-A-R-T-N-E-R Technique [Poise, Appearance, Rapport, Thoroughness, Note your surroundings,
Express yourself clearly, Reflect on Good and Not So Good]
Final Pointers: Do’s and Dont’s During Interviews, Final Tips for the Big Day.
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